TERMS and CONDITIONS

This website is operated by Alien Walk. On this site, the terms “we”, “our” and “our” refer to Alien Walk and alienwalk.com. Alien Walk offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting this site and / or purchasing one of our products, you engage in our “Service” and agree to be bound by the following terms (“General Conditions of Sale”, “General Conditions of Sale and Use” , “Terms”), including additional terms, conditions and policies referred to herein and / or accessible by hyperlink. These General Conditions of Sale and Use apply to all users of this site, including but not limited to users who browse the site, who are sellers, customers, merchants, and / or content contributors.

Please read these General Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these General Conditions of Sale and Use. If you do not agree to all of the terms and conditions of this agreement, then you must not access the website or use the services offered therein. If these General Conditions of Sale and Use are considered as an offer, acceptance is expressly limited to these General Conditions of Sale and Use.

All new features and tools that will be added to this store later will also be subject to these General Terms and Conditions of Sale and Use. You can consult the most recent version of the General Conditions of Sale and Use at any time on this page. We reserve the right to update, change or replace any part of these General Conditions of Sale and Use by posting updates and / or changes to our website. It is your responsibility to check this page periodically to see if any changes have been made. Your continued use of or access to the website after the posting of any changes constitutes your acceptance of those changes.

ARTICLE 1 – CONDITIONS OF USE OF OUR ONLINE STORE

By accepting these General Conditions of Sale and Use, you declare that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any person of age you are responsible for using this website.

Use of our products for any illegal or unauthorized purpose is prohibited, and you must not, in the course of using the Service, violate the laws of your jurisdiction (including but not limited to the laws relating to copyright).

You must not transmit worms, viruses or any other code of a destructive nature.

Any breach or violation of these General Conditions of Sale and Use will result in the immediate termination of your Services.

ARTICLE 2 – GENERAL CONDITIONS

We reserve the right to refuse access to the services to any person at any time, for any reason whatsoever.

You understand that your content (excluding your credit card information) may be transferred unencrypted, and this implies (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service or use of the Service, or any access to the Service or contact on the website, through which the Service is provided, without permission. express written notice from us.

The headings used in this agreement are included for your convenience, and will not limit or affect these Terms.

ARTICLE 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if the information available on this site is not accurate, complete or up to date. The content of this site is provided for informational purposes only and should not constitute your sole source of information for making decisions, without first consulting more accurate, complete and up-to-date sources of information. If you decide to rely on the content presented on this site, you do so at your own risk.

This site may contain certain prior information. This prior information, by nature, is not up to date and is provided for informational purposes only. We reserve the right to change the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

ARTICLE 4 – CHANGES TO THE SERVICE AND PRICES

The prices of our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (and any part or content of the Service) without notice and at any time.

We will not be liable to you or any other third party for any price change, suspension or interruption of the Service.

ARTICLE 5 – PRODUCTS OR SERVICES

Certain products or services may be exclusively available online on our website. These products or services may be available in limited quantities and may only be subject to returns or exchanges in accordance with our Return Policy.

We have done our best to display as clearly as possible the colors and images of our products that appear on our store. We cannot guarantee that your computer screen will display colors accurately.

We reserve the right, but are not obligated to do so, to limit the sales of our products or services to any person, and in any geographic region or jurisdiction. We could exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions and product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to stop offering a product at any time. Any service or product offer presented on this site is void where prohibited by law.

We do not warrant that the quality of any products, services, information, or any other merchandise you have obtained or purchased will meet your expectations, or that any errors in the Service will be corrected.

ARTICLE 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, reduce or cancel the quantities purchased per person, per household or per order. These restrictions could include orders placed by or from the same customer account, the same credit card, and / or orders that use the same billing and / or shipping address. In the event that we modify an order or should we cancel it, we may attempt to notify you by contacting you at the email and / or billing address / telephone number provided at the time the order has been placed. We reserve the right to limit or prohibit orders which, in our sole judgment, may appear to be from merchants, resellers or distributors.

You agree to provide current, complete, and accurate order and account information for all orders placed on our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can push to complete your transactions and contact you as necessary.

For more details, please see our Return / Refund Policy or Refund Statement.

ARTICLE 7 – OPTIONAL TOOLS

We may provide you with access to third party tools over which we do not monitor, control or influence.

You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranty, representation or condition of any kind and without any endorsement. We will have no legal liability resulting from or related to the use of these optional third party tools.

If you use the optional tools offered on the site, you do so at your own risk and at your own discretion, and you should consult the terms on which such tools are offered by the relevant third party provider (s).

We may also, in the future, offer new services and / or new features on our site (including new tools and resources). These new functionalities and these new services will also be subject to these General Conditions of Sale and Use.

ARTICLE 8 – THIRD PARTY LINKS

Certain content, products and services available through our Service may include material from third parties.

Third-party links on this site may redirect you to third-party websites that are not affiliated with us. We are not obligated to review or evaluate the content or accuracy of such sites, and we do not warrant or assume any responsibility for any content, website, product, service or other material accessible on or from these third-party sites.

We are not responsible for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transaction made in connection with these third party websites. Please read the policies and practices of third parties carefully and make sure you understand them before entering into any transaction. Complaints, claims, concerns, or questions regarding the products of these third parties should be submitted to these same third parties.

ARTICLE 9 – COMMENTS, SUGGESTIONS AND OTHER PROPOSALS FROM USERS

If, at our request, you submit specific content (for example, to participate in competitions), or if without request from us, you send creative ideas, suggestions, proposals, plans or other material, whether online, by email, by post, or otherwise (collectively, “comments”), you grant us the right, at any time, and without restriction, to edit, copy, publish, distribute , to translate and otherwise use and in any media any comments you send to us. We are not and should not be required (1) to maintain the confidentiality of comments; (2) to pay compensation to anyone for any comments provided; (3) to respond to comments.

We may, but have no obligation to do so, monitor, edit, or remove content that we believe, in our sole discretion, to be illegal, offensive, threatening, abusive, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any intellectual property or these General Conditions of Sale and Use.

You agree to write comments that do not violate the rights of third parties, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain illegal, defamatory, offensive or obscene content, nor will they contain any computer viruses or other malicious software that could in any way affect the operation of the Service. or any other associated website. You may not use a false email address, pretend to be someone you are not, or attempt to mislead us and / or third parties as to the origin of your comments.You are fully responsible for all comments you post and their accuracy. We assume no responsibility and disclaim any liability for any comments you post or that any other third party posts.

ARTICLE 10 – PERSONAL INFORMATION

The submission of your personal information to our store is governed by our Privacy Policy. Click here to view our Privacy Policy.

ARTICLE 11 – ERRORS, INACCURACIES AND OMISSIONS

From time to time there may be information on our site or in the Service that may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, fees. product shipping, delivery times and availability. We reserve the right to correct any errors, inaccuracies, omissions, and to change or update information or cancel orders, if any information in the Service or on any related website is inaccurate. , at any time and without notice (including after you have placed your order).

We are under no obligation to update, change or clarify any information in the Service or on any related website, including but not limited to pricing information, except as required by law. No defined update or refresh date in the Service or on any related website should be taken into account to conclude that information in the Service or on any related website has been modified or updated.

ARTICLE 12 – PROHIBITED USES

In addition to the prohibitions set out in the General Conditions of Sale and Use, you are prohibited from using the site or its content: (a) for illegal purposes; (b) to induce others to perform or participate in illegal acts; (c) to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, hurt, defame, slander, denigrate, intimidate or discriminate against anyone on the basis of sex, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information;(g) to upload or transmit viruses or any other type of malicious code that will or could be used in a manner that compromises the functionality or operation of the Service or any associated, independent, or Internet website; (h) to collect or track the personal information of others; (i) to spam, phish, hijack a domain, extort information, browse, explore or scan the web (or any other resource); (j) for obscene or immoral purposes; or (k) to undermine or bypass the security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating prohibited uses.

ARTICLE 13 – EXCLUSION OF GUARANTEES AND LIMITATION OF LIABILITY

We do not warrant or make any representations that your use of our Service will be uninterrupted, prompt, secure, or error free.

We do not guarantee that the results that may be obtained through the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time without notifying you first.

You expressly agree that your use of the Service, or your inability to use it, is at your sole risk. The Service and all products and services provided to you through the Service are (unless expressly stated to the contrary by us) provided “as is” and “as available” for your use, without representation, without warranties and without conditions of any kind, express or implied, including all implied warranties of merchantability or merchantability, fitness for a particular purpose, durability, title and freedom from infringement.

Alien Walk, our directors, managers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors can in no way be held responsible for any injury, loss, claim, or direct, indirect, incidental damages, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, revenues, savings, data, replacement costs or any similar damages, whether contractual, tort (even in negligence), strict liability or otherwise, arising out of your use of any service or product derived from this Service, or as to any other claim relating in any way to your use of the Service or of any product,including but not limited to any errors or omissions in any content, or any loss or damage of any kind arising from use of the Service or any content (or product) posted, transmitted, or otherwise made available through of the Service, even if you have been warned of the possibility of their occurrence. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.even if you have been warned of the possibility of them occurring. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.even if you have been warned of the possibility of them occurring. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.

ARTICLE 14 – INDEMNIFICATION

You agree to indemnify, defend and protect Alien Walk , our parent company, subsidiaries, affiliates, partners, managers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, as to any claim or demand, including reasonable attorney’s fees, made by any third party as a result of or arising from your violation of these General Terms and Conditions of Sale and Use or the documents to which they refer, or your violation any law or rights of a third party.

ARTICLE 15 – DISSOCIABILITY

In the event that a provision of these General Conditions of Sale and Use is deemed to be illegal, void or unenforceable, this provision may nevertheless be applied to the full extent permitted by law, and the non-applicable part must be considered as being dissociated from these General Conditions of Sale and Use, this dissociation must not affect the validity and the applicability of all the other remaining provisions.

ARTICLE 16 – TERMINATION

The obligations and responsibilities undertaken by the parties before the termination date will remain in effect after the termination of this agreement for all purposes.

These General Conditions of Sale and Use are effective unless and until terminated by either you or not. You can terminate these General Conditions of Sale and Use at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.

If we believe, in our sole discretion, that you are unsuccessful, or if we suspect that you have been unable to comply with the terms of these Terms and Conditions of Sale and Use, we may also terminate this agreement at any time without notifying you. in advance and you will remain responsible for all monies owed until the date of termination (including this), and / or we may deny you access to our Services (or any part thereof). ).

ARTICLE 17 – ENTIRE AGREEMENT

Any failure on our part to exercise or apply any right or any provision of these General Terms and Conditions of Sale and Use should not constitute a waiver of this right or provision.

These General Terms and Conditions of Sale and Use or any other operating policy or rule that we post on this site or in connection with the Service constitute the entire understanding and understanding between you and us and govern your use of the Service, and supersede all communications, proposals and all agreements, prior and contemporary, oral or written, between you and us (including, but not limited to any prior version of the General Conditions of Sale and Use).

Any ambiguity regarding the interpretation of these General Conditions of Sale and Use should not be interpreted to the detriment of the drafting party.

ARTICLE 18 – APPLICABLE LAW

These General Conditions of Sale and Use, as well as any other separate agreement through which we provide Services to you will be governed and interpreted under the laws in force at 2 allée du coudriau, 44380 Pornichet.

ARTICLE 19 – CHANGES TO THE GENERAL CONDITIONS OF SALE AND USE

You can consult the most recent version of the General Conditions of Sale and Use at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes to our site. It is your responsibility to visit our site regularly to check if any changes have been made. Your continued use of or access to our site following the posting of any changes to these General Terms and Conditions of Sale and Use constitutes acceptance of those changes.

ARTICLE 20 – CONTACT INFORMATION

Questions regarding the General Conditions of Sale and Use should be sent to us at contact@alienwalk.com.

E-commerce & dropshipping

These conditions of sale are concluded, on the one hand, between the company Alien Walk whose head office is located at: 2 allée du coudriau, 44380 Pornichet, registered with the Loire Atlantique Trade and Companies Register, and managing the alienwalk.com, represented by Mr. Le Maignan, hereinafter the “Seller” or the “Company” and,

on the other hand, by any natural or legal person wishing to make a purchase via the alienwalk.com website hereinafter referred to as “the Buyer” or “the Customer”, the following has been stated and agreed:

Article 1: object

These General Conditions of Sale (GTC) aim to define the contractual relationship between Alien Walk and the buyer and the conditions applicable to any purchase made through the alienwalk.com website. The acquisition of a product through this site implies unreserved acceptance by the purchaser of these General Conditions of Sale, which the purchaser acknowledges having read prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the alienwalk.com site is not directly related to his professional activity and is limited to strictly personal use and on the other hand to have full legal capacity , allowing it to commit to these general conditions of sale.The customer declares to have read all of these General Conditions of Sale and to accept them without restriction or reservation.

The company Alien Walk retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.

Article 2.: Products and services

The products offered are those which appear on the alienwalk.com site, within the limits of available stocks. Otherwise, the Seller informs the Customer. Alien Walk reserves the right to modify the product range at any time. Each product is presented on the website in the form of a description showing its main technical characteristics (Title, Description, Price, etc.). This contractual information is presented in detail and in French. The parties agree that the photographs, illustrations or photos of the products offered for sale are as accurate as possible but do not bind the Seller in any way and have no contractual value. The sale of the products presented in the alienwalk.com is intended for all buyers residing in countries which fully authorize the entry into their territory of these products. In accordance with the legal provisions regarding compliance and hidden defects, the seller reimburses or exchanges defective products or products that do not correspond to the order. The refund can be requested by email to contact@alienwalk.com, the refund procedure will then be started, see Article 5.: RefundRefundRefund

Article 3.: Prices – Prices

The prices appearing on the product sheets of the internet catalog and are prices in Euros (€) all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products. The company Alien Walk reserves the right to modify its prices at any time, it being understood however that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include the delivery costs according to the country of delivery and shipping, invoiced in addition to the price of the products purchased according to the total amount of the order. The prices indicated include delivery costs for France exclusively.Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These rights and sum are not the responsibility of the Seller. They will be borne by the buyer and are his responsibility (declarations, payment to the competent and concerned authorities, etc.). The Seller therefore invites the buyer to obtain information on these aspects from the corresponding local authorities. The telecommunications costs necessary for access to the Company’s websites are the responsibility of the Customer.The Seller therefore invites the buyer to obtain information on these aspects from the corresponding local authorities. The telecommunications costs necessary for access to the Company’s websites are the responsibility of the Customer.The Seller therefore invites the buyer to obtain information on these aspects from the corresponding local authorities. The telecommunications costs necessary for access to the Company’s websites are the responsibility of the Customer.

Article 4. Order and payment terms

Before any order, the buyer must create an account on the alienwalk.com site. The account creation section is accessible directly from the menu bar. At each visit, the buyer, if he wishes to order or consult his account (order status, profile, etc.), must identify himself using this information. The company Alien Walk offers the buyer to order and pay for its products by PayPal:

– Secure payment by PayPal  or credit card (via the PAYPAL system  ): the buyer selects the products he wishes to order, then puts them in the “basket”, modifies if necessary. The next step will be to check all the information, read and accept these general conditions of sale, then invite them to validate their order and the general conditions of sale by clicking on the “Proceed to payment” button. After several steps, the buyer is redirected to the secure PAYPAL interface in order to safely fill in his PayPal account or personal credit card references. An explanatory procedure for PayPal operation is attached. If payment is accepted, the order is registered and the contract definitively formed. Payment by PayPal account or by credit card is irrevocable. In the event of fraudulent use of it,the buyer may demand the cancellation of the payment by card, the sums paid will then be credited or returned. The responsibility of the holder of a bank card is not engaged if the disputed payment has been proven fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the operation may have generated, the cardholder must contest, in writing, the debit from his bank, within 70 days of the operation, or even 120 days. if the contract binding him to it so provides. The amounts withdrawn are reimbursed by the bank within a maximum period of one month after receipt of the written objection lodged by the holder. No cost of restitution of sums can be charged to the holder.

The confirmation of an order implies acceptance of these general conditions of sale, the recognition of having full knowledge of them and the waiver of its own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction. If the buyer has an e-mail address and if he has entered it on his order form, the company Alien Walk will send him confirmation of the registration of his order by e-mail.

If the buyer wishes to contact the company Alien Walk, he can do so either by mail to the following address: Alien Walk, 2 allée du coudriau, 44380 Pornichet or by email to the following address: contact@alienwalk.com

Article 5.: Refund

Defective  :

If you receive a defective item, please contact us at contact@alienwalk.com and provide us with details of the product and its defect. You can send the item that you consider to be defective to the address: Alien Walk, 2 allée du coudriau, 44380 Pornichet. When we have received the defective product, we will examine it carefully and notify you by email, within a reasonable time, whether the defect qualifies you for a refund or a replacement. If so, we will either replace the product or refund its purchase price, depending on the payment method agreed upon.

Returns:

We accept returns. You may return unopened items, in the original packaging, within 30 days of purchase, provided you show your receipt or proof of purchase. If 30 days or more have passed since the date of your purchase, we cannot offer you a refund or exchange. This return is made to the address above.

When we have received the returned product, we will examine it carefully and let you know by email, within a reasonable time, whether you are entitled to a refund. If you are eligible, we will refund the purchase price to the original payment method. Refunds do not cover the cost of shipping or returning to our premises. The refunded amounts will therefore not include the cost of delivery or return. You are responsible for any loss and damage to equipment that occurs during shipping. We cannot guarantee that we will receive your returned item.

Article 6. Withdrawal

Under Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise his right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for the cost of return.

Article 7. Delivery

Information:

Orders are subject to stock availability. If an item is depleted by the time you order it, we will notify you and refund the full amount of your order, using the original payment method.

Delivery locations:

Deliveries are made to the address indicated on the order form, which can only be in the agreed geographical area. Orders are made by La Poste, delivery service with or without tracking, delivery without signature.

Delivery time :

Delivery times are only indicative. You will be provided with an approximate delivery time when you place your order. Delivery times are only estimated and are calculated from the date of shipment and not from the date of the order. They should be used as a guide only and are subject to the acceptance and approval of your order. We will spare no effort to ensure that your product is delivered as quickly as possible, normally within 10 working days of the date of dispatch of your order, depending on the country of dispatch. Working days mean Monday to Friday, except holidays. The delivery date may vary depending on the Company’s shipping practices, location of shipment and delivery, method of delivery and items ordered.If the delivery exceeds 1 month from the dispatch, the sales contract may be terminated and the buyer reimbursed. After 2 months, the order will be considered delivered and filed, and will therefore be more of our responsibility. The company Alien Walk can provide the buyer with the tracking number of his parcel by e-mail, if it exists. The buyer is delivered to his home by his postman. In the absence of the buyer, he will receive a calling card from his postman, which allows him to collect the products ordered at the nearest post office, during a period indicated by the postal services. The risks related to transport are the responsibility of the purchaser from the moment the articles leave the premises of the sender. The buyer is required to check in the presence of the La Poste employee or the delivery person,the condition of the packaging of the goods and its contents on delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery. The buyer will have to take into account the concrete delivery date to his home, to our services.

Alien Walk will not be responsible for delivery times because it does not manage the stock directly. The suppliers set the shipping date and the delivery time. The suppliers are located in metropolitan France, and in the rest of the world, delivery times may therefore vary depending on the place of shipment.

Shipping costs  :

Shipping costs or postage are included in the price of the products. The buyer will not have any additional costs compared to the price displayed on the products in the basket.

Article 8. Guarantee

All the products supplied by the company Alien Walk benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-conformity of a product sold, it can be returned to the company Alien Walk who will take it back, exchange it or reimburse it. All complaints, requests for exchange or reimbursement must be made by post to the following address: Alien Walk 2 allée du coudriau, 44380 Pornichet, within thirty days after delivery. See Article 5 Reimbursement, for more details.

Article 9. Liability

The company Alien Walk in the distance selling process, of the dropshopping type is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, interruption of service, or other involuntary problems.

Article 10. Intellectual property

All the elements of the alienwalk.com site are and remain the intellectual and exclusive property of the company Alien Walk . No one is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text.

Article 11. Personal data

Alien Walk is committed to preserving the confidentiality of the information provided by the buyer, which he would have to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has the right to access, modify and delete information concerning him. He can request it at any time by mail to the following address: Alien Walk 2 allée du coudriau, 44380 Pornichet.

Article 12. Settlement of disputes

These distance selling conditions are subject to French law. For all disputes or litigation, the competent court will be that of Nantes.